By Ed McLaughlin and Wyn Lydecker The model of consumer feedback has changed drastically with the appearance of social media. In fact, the very mechanisms corporations use to gather feedback – and their failure to address customers’ real needs – have driven consumers to their 140-character soapboxes on Twitter and also on Facebook. Look at [...]
By Ed McLaughlin and Wyn Lydecker In the famous (probably apocryphal) story, George Washington cuts down his father's prize cherry tree and comes clean about it in a grand gesture of integrity and honesty. I've always wondered why he cut it down at all - did he need firewood? But that's not really the point. [...]
By Ed McLaughlin and Wyn Lydecker Public libraries have been great places to go in the US since the first one appeared on the scene in Peterborough, New Hampshire in 1833. They have collections of books on thousands of topics and knowledgeable professionals to guide you to the right ones for you. As new media have [...]
By Ed McLaughlin and Wyn Lydecker One exciting new product unveiled at SXSW was Memoto, the life-logging camera. It's a tiny personal camera that captures a photo every 30 seconds, unless it's too dark (or you put it away). Instagram and Facebook are major outlets for just those photos we remember to take, recognizing the importance of some [...]
By Ed McLaughlin and Wyn Lydecker The Interactive portion of SXSW has now ended. We can look back at our own pace on the topics that were introduced, and see how they might fit into our world. Much food for thought coming out of SXSW has been the ongoing and expanding world of what I'm [...]
By Ed McLaughlin and Wyn Lydecker The Mona Lisa is frequently described as "priceless." It is a unique and marvelous work, and its value cannot be measured by something as vulgar as currency. (May your work be equally extraordinary.) It was also a labor of love - Da Vinci carried it around for four years [...]
By Ed McLaughlin and Wyn Lydecker The Internet has changed the world in so many ways that we can't fully know or appreciate all of them. We are still living in the time of transition - my status as a digital immigrant and my children's as digital natives are testament to that. (If you [...]
By Ed McLaughlin with Wyn Lydecker It's an old joke: a little girl asks a New York City policeman, "How do I get to Carnegie Hall?" He pats her on the head and replies, "Practice, practice, practice!" The joke’s simple humor is based on the ol' switcheroo, but there is more to take from [...]
La Pouce de Cesar at La Défense in Paris By Ed McLaughlin with Wyn Lydecker The New York Times recently ran article to which I linked on LinkedIn and Twitter, all about the spaces some of the tech giants have created to house themselves and their enterprises (The Monuments of Tech, March 1, [...]